FAQ
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How do I choose the right t-shirt size?
We provide a detailed size chart for each product. You can find it on the product page. If you have any questions about the size, please contact us hi@7.design, and we will help you choose the right option.
What materials are used to make the t-shirts?
Our t-shirts are made from high-quality 100% organic cotton, specially developed for our products. It retains its shape, preserves color, and is hypoallergenic.
How do I care for my t-shirts?
Recommendations for taking care of the T-shirt can be found on the tag located inside the T-shirt. We also have a separate care guideline for the T-shirt. To receive it, contact our support team at hi@7.design or fill out the feedback form.
How can I track my order?
After your order is shipped, you will receive an email with a tracking number. You can use this number on the shipping service's website to track the location of your order in real-time.
Is international shipping available?
Yes, we offer international shipping. Please note that delivery time and cost may vary depending on the country.
How long does delivery take?
Delivery time depends on your location and the selected shipping method. Typically, delivery takes 3 to 7 business days. After placing your order, you will receive a tracking number to monitor your package.
What payment methods are available?
We accept payment via credit cards (Visa, MasterCard) and through electronic payment systems.
Can I return or exchange a t-shirt if it doesn't fit?
Yes, you can return or exchange the item within 14 days of receiving it. The item must be in its original condition, with all tags and in its original packaging. Details about returns and exchanges can be found in the "Delivery and payments" section.
What is a pre-order?
A pre-order allows you to reserve an item that is not yet available for sale. You pay for the item in advance, and we will ship it to you as soon as it becomes available. Delivery date details are provided on the product page.
How can I contact your support team?
You can contact us through the feedback form on the website or send us an email at hi@7.design. We will respond to you as soon as possible.